| Insurance
Claim Investigation Services: Approach
/ Methodologies |
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| Investigative
Resources International (IRI) places an emphasis on case
management. Insurance claim investigation assignments
made to IRI are controlled by a strict case management
process: |
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| Case
Diagnosis |
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Each assignment
is reviewed to assess the scope of investigation and attendant
budget necessary to fulfill case objectives. IRI responds
to all assignments with a plan of investigation, budget,
and IRI recommendations at the outset of investigation. |
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| Client
Authorization |
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The plan of
investigation and budget are approved on a case-by-case
basis. |
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| Investigation |
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Investigation
is undertaken to varying degrees in every case and can
include identification and retrieval of documentary evidence,
scene investigation, witness interviews, evidence collection,
surveillance or other required activities. |
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| Progress
Reports |
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Verbal or interim
written reports and supporting documents are provided
on a scheduled basis or when significant findings are
encountered. |
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| Status
Review |
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Cases are monitored
and reviewed in-progress and through completion. At the
conclusion of planned investigation, each case undergoes
a final review and analysis of findings in preparation
for additional investigation or a Report of Investigation. |
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| Report
of Investigation |
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A complete written
report is provided at the conclusion of planned investigation.
The scope of these reports is comprehensive to include
all relevant activities, findings and supporting documentation. |
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| Online
Access |
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Investigative
Resources International has developed a secure and convenient
Case Management System (CMS) to manage assigned casework
confidentially. This HIPAA compliant system provides a
private message center and many other features useful
to exchange case details, reference materials and reports. |
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| Contact
a representative online or at (800) 252-5853 to learn
more about Investigative Resources International's
ability to support your insurance company's operations
- worldwide. |
